TERMS OF SERVICE Diamond Hut Boutique

Last Updated: March 2026

These Terms of Service govern your use of the Diamond Hut Boutique website and services. By accessing or using our website, scheduling consultations, or interacting with our services, you agree to comply with these terms.

If you do not agree with these Terms of Service, you should not use this website.

1. USE OF THE WEBSITE

The Diamond Hut Boutique website is intended to provide information about our jewelry collections, services, and boutique location.

You agree to use the website only for lawful purposes and in a manner that does not violate applicable laws or infringe upon the rights of others.

Users may not attempt to gain unauthorized access to website systems, disrupt or interfere with website functionality, use automated systems to scrape or collect website data, or submit false or misleading information through contact forms.

Diamond Hut Boutique reserves the right to restrict or terminate access to the website for users who violate these terms.

2. AGE REQUIREMENT

You must be at least 18 years of age to use this website, schedule consultations, make purchases, or opt in to any communications including SMS messages from Diamond Hut Boutique.

By using our website or services, you confirm that you are 18 years of age or older. Diamond Hut Boutique does not knowingly collect information from or market to individuals under the age of 18. If we become aware that a user is under 18, their information will be removed promptly.

3. SMS PROGRAM — DESCRIPTION AND MESSAGING USE CASES

Diamond Hut Boutique operates an SMS messaging program to communicate directly with customers and prospects who have opted in to receive text messages.

WHAT OUR SMS PROGRAM COVERS

Our SMS program is used for the following purposes:

— Appointment confirmations and reminders

— Customer service communications

— Promotional offers and discounts

— New jewelry collection announcements

— Event invitations and boutique updates

— Responses to inquiries submitted through our website or forms

This program is operated through LeadGen AI, our customer relationship management and messaging platform.

HOW CONSENT IS OBTAINED

Diamond Hut Boutique only sends SMS messages to individuals who have explicitly opted in. Consent may be obtained through a website opt-in form, an in-store sign-up, or by texting an opt-in keyword such as JOIN to our designated number.

Consent to receive SMS messages is never required as a condition of purchase or service.

MESSAGE FREQUENCY

Message frequency may vary based on your interactions with our boutique and any active promotions. You may receive up to 5 messages per month.

MESSAGE AND DATA RATES

Standard message and data rates may apply. Rates are determined by your mobile carrier and plan. Diamond Hut Boutique is not responsible for any charges applied by your carrier.

HOW TO OPT OUT

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After texting STOP, you will receive a one-time confirmation message and no further SMS messages will be sent.

To re-subscribe at any time, text START or JOIN to the same number.

FOR HELP

Reply HELP to any message for assistance, or contact us directly using the information at the bottom of this page.

SMS DATA AND PRIVACY

We do not sell, rent, trade, or share your phone number or SMS opt-in data with any third party for marketing or promotional purposes. Your information is used solely to communicate with you on behalf of Diamond Hut Boutique. For full details, please review our Privacy Policy at diamondhutboutique.com/privacy-policy

4. INTELLECTUAL PROPERTY

All content on this website is the property of Diamond Hut Boutique unless otherwise stated. This includes logos, brand elements, photography, product images, text and descriptions, design elements, and graphics and layout.

Content may not be reproduced, distributed, modified, or used for commercial purposes without prior written permission from Diamond Hut Boutique.

5. JEWELRY INFORMATION DISCLAIMER

Diamond Hut Boutique makes every effort to ensure that all information on the website is accurate and up to date. However, jewelry images, descriptions, pricing, and availability may change without notice.

Images displayed on the website may appear slightly different due to lighting, photography, or screen display variations. Diamond Hut Boutique does not guarantee that all information on the website will be free from errors or omissions.

6. CONSULTATIONS AND APPOINTMENTS

Visitors may schedule consultations with a gemologist through the website or other communication channels. Consultations are intended to provide guidance and recommendations regarding jewelry purchases, custom designs, and services.

Diamond Hut Boutique reserves the right to reschedule or cancel appointments when necessary due to operational circumstances.

7. CUSTOM JEWELRY

Custom jewelry projects involve a collaborative design process between the customer and the boutique. Final designs, materials, and production timelines will be confirmed prior to crafting.

Because custom pieces are specifically designed for individual clients, custom jewelry may be subject to unique terms regarding deposits, modifications, and final delivery. Additional details will be discussed during consultation.

8. THIRD-PARTY SERVICES

The Diamond Hut Boutique website may use or integrate third-party services including website hosting platforms, appointment scheduling systems, payment processing providers, customer relationship management systems (LeadGen AI), SMS delivery services (LeadGen AI), and analytics services.

Diamond Hut Boutique is not responsible for the policies or practices of these third-party providers. Users are encouraged to review the terms and privacy policies of those services.

9. EXTERNAL LINKS

The website may contain links to external websites including Google Maps, Google Reviews, social media platforms, and partner websites. Diamond Hut Boutique does not control or assume responsibility for the content, policies, or practices of external websites. Accessing these links is done at the user's discretion.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Diamond Hut Boutique shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from use of the website, inability to access the website, reliance on information provided on the website, or errors, interruptions, or technical issues.

All information provided on the website is offered on an "as available" basis.

11. CARRIER LIABILITY DISCLAIMER

Diamond Hut Boutique's SMS messaging services are provided in part through third-party mobile carriers and messaging platforms. By opting in to receive SMS communications, you acknowledge and agree to the following:

CARRIER RESPONSIBILITY

Mobile carriers such as AT&T, Verizon, T-Mobile, and others are independent third parties. Diamond Hut Boutique has no control over the actions, policies, network availability, or practices of any mobile carrier. Diamond Hut Boutique is not responsible for any failures, delays, or errors in SMS message delivery caused by mobile carriers or telecommunications networks.

DELIVERY NOT GUARANTEED

SMS message delivery is subject to the terms, conditions, and network availability of your mobile carrier. Diamond Hut Boutique does not guarantee that messages will be delivered successfully, delivered on time, or delivered at all. Delivery issues caused by carrier outages, network congestion, filtering, or other carrier-side factors are outside of our control.

CARRIER FILTERING

Mobile carriers may independently filter, block, or delay messages based on their own compliance and anti-spam policies. Diamond Hut Boutique is not liable for any messages that are blocked or filtered at the carrier level.

CHARGES AND FEES

Standard message and data rates may apply to all SMS communications. These charges are determined solely by your mobile carrier and plan. Diamond Hut Boutique is not responsible for any fees, charges, or costs imposed by your carrier in connection with SMS communications.

INDEMNIFICATION OF CARRIERS

By opting in to SMS communications, you agree that mobile carriers are not liable for any delayed, undelivered, misdirected, or failed messages. Any claims related to SMS delivery issues must be directed to Diamond Hut Boutique and not to any mobile carrier.

12. INDEMNIFICATION

By using this website, you agree to indemnify and hold harmless Diamond Hut Boutique, its owners, employees, partners, and affiliates from any claims, damages, losses, or liabilities arising from your use of the website, violation of these Terms of Service, or violation of any applicable laws.

13. CHANGES TO TERMS OF SERVICE

Diamond Hut Boutique reserves the right to modify or update these Terms of Service at any time. Updated terms will be posted on this page. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New Jersey. Any disputes arising from the use of the website shall be resolved in the appropriate courts located within the State of New Jersey.

15. CONTACT INFORMATION

For questions regarding these Terms of Service or our SMS program, please contact:

Diamond Hut Boutique 1 Flagship St., Suite 100A Bayonne, NJ

Phone: +1201.798.4594

Email: [email protected]

Website: diamondhutboutique.com